Frequently asked questions
Here you will find answers to the most frequently asked questions about our studio, courses, and services.
Since 1 October 2026 you no longer book via Eversports but via our new booking system, Bsport – directly in the timetable on our website. You no longer need the Eversports app for us.
No. Your account and customer data have been carried over. You only need to set a new password once: go to reset password, enter the email address you've used so far and follow the link in the email. Please don't create a second account – your class cards and memberships are tied to your existing one.
The email is sent from do-not-reply@bsport.io. Please check your spam folder too, and make sure you're using the email address you've booked with so far. If it still doesn't work, get in touch – we're happy to help.
Your existing memberships, class cards and tickets have been carried over with their remaining credit. After logging in, you'll find them in your account. If anything is missing, please let us know.
We weren't able to carry over individual class bookings to the new system. Please book your classes again in the timetable – your credit is still available for this.
No. You keep booking and cancelling directly in your provider's app.
No – prior experience isn't required. Our classes are designed so that beginners and advanced participants alike get the most out of them. Our instructors adapt the exercises individually to your level, so you're always supported in the best possible way.
There's no upper limit – our classes can be adapted to any age, and many participants discover movement, strength and flexibility later in life. You always practise at your own pace and within your own range. Our regular adult classes are for people aged 18 and over; 16- and 17-year-olds may take part if their parents or legal guardians consent, the booking is made through them, and we agree in advance. For teens aged 13 to 15, there is Pilates Teens, and for younger children, we offer our own dedicated kids classes.
No. Neither particular flexibility nor fitness is a prerequisite – both develop over time. Our exercises are structured so that you build strength, stability and flexibility step by step – without pressure and at your own pace.
Please let your instructor know before class so they can adapt the exercises individually for you. Many complaints – back problems, for example – can even be positively influenced by targeted exercises. If you have acute pain, are recovering from surgery, or have a medical diagnosis, please consult your doctor beforehand.
Yes, absolutely! All our classes are open to women and men alike – whether Pilates, Yoga, Barre or dance. We welcome everyone who'd like to train and dance with us.
Our yoga teachers hold one or more sound yoga teacher training qualifications, and our Pilates trainers have recognised Pilates training. Our classes for expectant mothers and mothers are led by specially trained instructors.
Yes – our instructors are happy to teach in English or Spanish when needed and adapt the class accordingly. Just let us know briefly before class – we're glad to accommodate your wishes.
Exceptions: Kids yoga is always taught in German. Prenatal Pilates is also taught in German, but if needed, the instructor is happy to give instructions in English too.
Yes – and it varies by class. In Barre and Latin Rhythms, motivating music sets the rhythm and brings energy; in Pilates and Yoga, soft, calm background music helps you focus and deepen your breathing.
During pregnancy, we offer Pregnancy Yoga and Pilates for Expectant Mothers. After birth, our postnatal recovery classes (Postnatal Pilates) and our Mum & Baby classes – where your baby can join you – accompany you back into movement.
Barre is open to you during pregnancy too, as long as you feel good and have been exercising regularly throughout. The class is a little more intense, so we adapt the exercises for you – just let your teacher know before class.
In the early postnatal recovery phase, we recommend starting with Postnatal Pilates before returning to more intense formats. And before joining any pregnancy or postnatal class, we recommend a brief check with your doctor or midwife.
Just get in touch – together we'll find the right option for your stage.
The easiest way is to book online through our booking system: secure your spot, choose your dates, and reschedule or cancel flexibly. Attending via EGYM Wellpass, Urban Sports Club or ClassPass? You'll find the relevant steps further down in the question about your provider.
You can cancel open classes free of charge up to 12 hours before the class starts, via our booking system. The credit you used (single ticket, class card or membership allowance) is then returned to you and can be used again. If you cancel later or don't show up, the credit used is forfeited. Different deadlines apply to courses and workshops (free of charge up to 14 days before the start) – you'll find the exact terms in the respective booking.
We offer flexible options: memberships with 10 or 6 sessions per month for regular visitors, a 10-session card (valid for 5 months) and a 5-session card (valid for 3 months) for more flexibility, as well as single tickets (drop-in, €20). Which option suits you best depends on how often you'd like to come – just ask us.
Our adult memberships (6 or 10 classes per month) have a minimum term of 3 months; after that, they continue indefinitely and can be cancelled at any time to the end of the current billing period. Kids monthly memberships have no minimum term and can be cancelled monthly. Cancellation can be made online via our booking platform or in text form – an email is sufficient.
Yes. As soon as at least two family members hold a monthly membership or a kids class subscription with us at the same time, the monthly fee for all ongoing memberships and kids class subscriptions is reduced by 10% each. This applies generously to relatives – including adult siblings as well as spouses and partners – without needing to share a household. The discount does not apply to single tickets (drop-in), class cards, workshops, trial offers or vouchers, and can't be combined with other promotions. A quick note from you is all we need to link your contracts.
Yes, taking part with EGYM Wellpass is possible with us.
- Booking is done directly via the Wellpass app.
- Check-in takes place on site via Smart Check-in in the Wellpass app: enable location services (GPS), tap "Check-in" in the app, select our studio on the map and show the confirmation screen. So be sure to bring your smartphone.
- With Wellpass you can attend one of our open classes once per day; for additional classes on the same day, a paid single ticket (drop-in) is available.
- Your booking is binding. Free cancellation is possible up to 12 hours before the class starts – in that case, please cancel directly via the Wellpass app, not with us at the studio. For a late cancellation, Wellpass charges €5; for a no-show (not attending without cancelling), €10 – these fees are charged directly by Wellpass, not by us.
- Participation with Wellpass applies to all open classes, as long as spots are available. Fixed courses, specials (including Parent & Child Yoga), workshops and kids classes are excluded.
Yes, taking part with Urban Sports Club (USC) is possible with us.
- How often you can train with us via USC depends on your USC plan; you can see your current allowance any time in the USC app. In principle, one check-in per day is available to you; a second check-in on the same day at the same studio isn't possible. For additional classes on the same day, a paid single ticket (drop-in) is available.
- Booking is done directly via the USC app.
- Check-in is location-based via the USC app: enable location services (GPS) and be at the studio (within approx. 250 m) – only then can check-in be triggered. So be sure to bring your smartphone and keep an eye on your allowance. If the check-in button doesn't appear, check whether GPS is enabled and whether you're close enough to the studio.
- Your booking is binding. Free cancellation is possible up to 12 hours before the class starts (the exact window is shown in the respective booking); please cancel yourself via the USC app. For a late cancellation, USC charges €5 – your check-in remains available to you. For a no-show (no cancellation, no attendance), USC charges €13 and your check-in is used up.
- Participation via USC applies to all open classes, as long as spots are available. Fixed courses, specials (including Parent & Child Yoga), workshops and kids classes are excluded.
Yes, taking part with ClassPass is possible with us.
- Booking is done directly via the ClassPass app. You can see in the app which classes you can book and how many credits they cost.
- Free cancellation is possible up to 12 hours before the class starts – please cancel directly in the ClassPass app, not with us at the studio. The app shows you which fees apply for a late cancellation or a no-show – these fees are charged directly by ClassPass, not by us.
- Participation with ClassPass applies to all open classes, as long as spots are available. Fixed courses, specials (including Parent & Child Yoga), workshops and kids classes are excluded.
Our fees are calculated as an annual fee and paid in twelve equal monthly instalments. School holidays, public holidays and school-free days are already factored in – so the amount stays constant instead of fluctuating month to month.
Ongoing costs (e.g. rent, staff, administration) arise all year round; the constant rate lets us ensure quality, planning certainty and your child's firmly reserved class spot – even over the holidays.
Please bring a towel – it's mandatory in Pilates, Barre and Yoga for hygiene reasons. If you forget yours, you can rent one at the studio for €2. Wear comfortable clothing (e.g. leggings and a top) that lets you move freely, and bring something to drink (no glass bottles). For Pilates, Barre and Yoga we recommend non-slip socks (Pilates or grip socks); for the dance classes, sports shoes with a light-coloured sole work well. We provide all other equipment – such as mats, blocks, balls, weights and bands – at the studio.
We provide all the equipment you need: high-quality yoga and Pilates mats, blocks, blankets, bolsters, straps, weights and Pilates balls. So there's nothing you need to bring – unless you prefer your own mat.
No, you don't need to bring your own mat – we provide high-quality yoga and Pilates mats for all participants. If you feel more comfortable with your own mat, you're of course welcome to use it.
Yes, our studio has a spacious changing area with lockable lockers where you can store your valuables safely. Please note that we can't accept liability for personal belongings.
Unfortunately, there are no shower facilities at our studio. However, we do offer a separate toilet as well as a spacious changing area with lockers where you can change comfortably.
Yes, there's plenty of free parking directly at the studio and in the surrounding side streets. Please note that availability can vary depending on the day and time.
For the best results, we recommend 2–3 Pilates sessions per week. But even one class a week brings noticeable changes – you'll feel more upright, stronger and more energised. What matters isn't frequency but consistency.
Yoga and Pilates complement each other wonderfully but differ in focus. Both promote body awareness, concentration and breathing. Yoga is more oriented towards flexibility, stretching and mindfulness; Pilates focuses on strengthening the core, precise movements and controlled stability – for strong posture and a better sense of your body.
Our Postnatal Pilates classes are currently not covered by health insurance – so you bear the cost privately. That said, we're convinced this class is a valuable investment in your postnatal recovery and your well-being after pregnancy.
Yes, of course! Latin Rhythms isn't a partner dance – everyone dances for themselves, but the group creates a great, motivating energy. You don't need a dance partner, just a good mood!
From salsa and reggaeton to merengue, bachata and cumbia – every class brings you infectious Latin American rhythms. Each session comes with its own rhythm, joy of life and plenty of positive energy.
We start with a short warm-up to prepare the body. Then we dance to various Latin American rhythms such as merengue, salsa, bachata, reggaeton or cumbia. Our trainer explains each step before the music starts – so you know exactly which movement you're dancing and how to do it. Then we all dance together – full of energy and a feel for the rhythm!
Our Pre-Ballet classes are suitable for children from around 3 years old – here the focus is on playfully discovering movement, rhythm and imagination. From age 5, children learn the first basics of classical ballet in Mini Ballet – always age-appropriate and with lots of fun.
No, not at all. The children are introduced to movement and dance lovingly and playfully. Our focus is on conveying joy in movement and building self-confidence – not on perfect technique.
For the first classes, comfortable clothing your child can move well in – for example leggings and a T-shirt – plus non-slip socks is enough. Once it's clear that your child will attend regularly, we'll give you all the information on where to get the right ballet wear (leotard, tights and ballet slippers). Please also bring a small water bottle.
Of course! Dance and movement promote body awareness, coordination and expressiveness – regardless of gender. All children are welcome in our classes.
On the first session, very gladly – after that, it's usually easier for the children to dance independently and engage with the class. At the end of each course block, there are small performances where the children can show what they've learned.
The class begins with a short warm-up and playful movement exercises. Then come small dance sequences, ballet steps or improvisations set to music. It usually ends with a creative or calm segment – such as little choreographies or moments of relaxation.
Please let us know as early as possible if your child can't attend – ideally by WhatsApp, phone or email. As our groups are kept deliberately small, we unfortunately have to cancel the class if fewer than three children take part. A quick heads-up helps us a lot with planning – thank you for your understanding!
Kids' ballet doesn't take place during the Bavarian school holidays, on public holidays or on school-free days, nor on the days just before the Christmas holidays. Pilates Teens also takes place during the school holidays; whether Kids Yoga takes place, you can see in the timetable. The monthly fee stays the same, as it's calculated as an annual fee spread over twelve monthly instalments (more on this in the question about the monthly fee). We'll inform you of the exact dates in good time before each holiday period.
That depends on the class:
- Kids yoga and Parent & Child Yoga can be booked directly online in the timetable.
- Kids ballet (Pre-Ballet and Mini Ballet) takes place in fixed groups with limited places, so individual classes can't be booked. Book a trial class or the monthly kids ballet membership online through our booking system – we'll then add your child to the right group. We recommend starting with a trial class, so your child can get to know the class and the group and you can be sure they enjoy it.
- Pilates Teens (ages 13–15) can be booked directly online in the timetable – with a trial class, a 5-class or a 10-class card. Booking and payment are made by a parent or legal guardian.
If you have any questions, reach us by WhatsApp, email or in person at the studio – together we'll find the right class for your child.